UPS
is helping the New Taipei City Government ship thousands of pieces of Taiwan-made
personal protective equipment (PPE) to its sister cities of Cincinnati in the
United States, and Starnberg in Germany, as well as to New York City.
By
leveraging its fleet of over 570 aircraft and optimizing its smart logistics
network, UPS is helping aid agencies, healthcare workers, governments and businesses
around the world to receive PPE, medicines and other vital goods at a time when
a reliable supply is crucial.
“The
recent surge in PPE orders from around the world has come at a time of unprecedented
capacity restrictions throughout the global air network. UPS is responding to
this challenge on behalf of our customers by leveraging the strength and
flexibility of our smart logistics network to ensure that PPE, medicines and
other critical orders are delivered as quickly as possible,” said Sam Hung,
Managing Director of UPS Taiwan.
“UPS
has been designated by various governments around the world as a ‘critical
infrastructure business’ or an ‘essential service’, and we have both the
privilege and responsibility to continue safely working during this challenging
period. People are counting on UPS more than ever and we are grateful for the
hard work and dedication of all our employees in facilitating the flow of vital
supplies.”
Director
General of the Secretariat of New Taipei City Government, Yao Chingyu added, “UPS
is more than just a business partner for us and we are looking forward to
continuing to achieve great things together.”
UPS
has moved to reduce the risk of spreading the infection by regularly advising
staff on how to minimize exposure to the virus including through the practice
of social distancing, providing the necessary supplies of PPE and implementing
a contactless delivery experience by temporarily suspending requirements for
customers to sign for packages.
In
Taiwan, UPS is also able to reinforce contactless delivery by leveraging its
network of alternative delivery options such as Palmbox lockers. Upon receiving a notification from UPS,
Taiwanese consumers receiving packages from international retailers can choose
to collect from Palmbox e-lockers conveniently located in 1,288
locations across Taiwan such as
supermarkets and apartment complexes.
“UPS
has almost 500,000 employees in 2,800 facilities around the world, and in our capacity
as an essential service we continue to work with our people, our customers and
the regulatory authorities to ensure we can carry on safely fulfilling our
service commitments,” added Hung.
“We
share the concern of the global community and will continue to do everything we
can to help with the containment and eradication of the virus.”