The
redevelopment project will see an overall 30% increase in space and total
customer capacity for the Terminal 3 lounges. The new lounges will offer more
generous open spaces, upgraded facilities and a wide array of F&B
selections, all tailored to the needs and preferences of our customers. SIA has
engaged renowned hospitality designers Hirsch Bedner Associates to inject a
fresh look and feel to each lounge that is modern yet homely, while inspiring a
sense of timeless elegance
For
the ultimate bespoke lounge experience, Suites and First Class customers can
look forward to a brand new The Private Room and First Class Lounge, with
carefully designed luxurious and intimate seating spaces suitable for both work
and rest. The First Class Lounge will continue to feature a flagship bar, and
The Private Room, a full-service fine dining section within the lounge. Customers
can look forward to an enhanced epicurean journey with fresh and seasonally
curated dining offerings, on top of the perennial local favourites.
The Business Class Lounge will be expanded and
feature four distinct zones that cater to travellers with different needs.
Customers with a short transit can have a light snack in a relaxed café
setting, while those with more time to spend may explore a full selection of
Asian and international cuisines in the dining hall, including live stations
that will offer signature local delights.
A highlight of the new Business Class Lounge will
be a full service bar that doubles up as a self service breakfast station in
the mornings. Productivity pods will also be available for customers who need a
discreet corner to catch up on work, while a rest area with chaise lounges will
be provided for customers to catch some shut-eye before their flight.
The KrisFlyer Gold Lounge will double in capacity
and include dedicated working spaces, as well as larger al fresco seating and
dining areas. The lounge will also be equipped with restrooms and showers.
With extensive research and feedback garnered from
our customers, we have relooked and re-envisioned our customer journey to
develop this new design concept for our lounges at T3. Keeping the needs and
wants of our customers in mind, we aim to deliver an experience that
exemplifies the luxury and warm hospitality that SIA is known for. The project
is a key part of our commitment to constantly elevate the customer experience,
on the ground as well as in the air, and we look forward to revealing the
exciting new offerings as construction progresses,” said Senior Vice President
Customer Services & Operations, Mr Marvin Tan.
The construction process will be carried out over
four phases, during which the lounges will be progressively renovated in
sections, starting with the Business Class Lounge, followed by the First Class
Lounge and The Private Room, and finally the KrisFlyer Gold Lounge. Customers
affected by renovation works will be invited to temporary lounges to ensure
minimal disruption during this period.
Attached are the artist impressions of the
new lounges
for publication. Do note that these
are reference pictures which may not be indicative of the final product.